How Hygeia Can Impact Your Bottom Line
Our most important priority is to satisfy customers.
By contracting with Hygeia, you will have a dedicated business partner to support your organization's financial objectives while you focus on making health care affordable and accessible.
Hygeia will help to increase your facility's profit by working together to:
- Increase Revenues
- Increase Cash Flow
- Decrease Administrative Costs
- Improve Customer Service
- Increase Customer Brand Value
- Decrease Business Risk
As the leading PPO for international payers, we provide contracted medical partners with access to high margin travel health and expatriate patient volume. We are also gaining wide recognition as the leading single-source solution for out-of-network/out-of-area medical claims for U.S. payers. To maximize steerage to Hygeia Preferred Providers, our Payer-clients use benefit plan differentials, 24-hour medical triage call centers, Hygeia's internet-based network directory and assistance from our Client Services team.
Our extensive relationships and contacts in the health insurance market make us uniquely effective in getting our Preferred Providers' bills into the right hands and helping to expedite their payments. Hygeia requires Preferred Payers to comply with payment turnaround requirements in order to access our PPO network. As advocates for our Preferred Providers, we enforce prompt payment obligations with disciplinary measures ranging from discount denial to the termination of access to our network.
Working with the Hygeia PPO network will help to improve PPO administration efficiencies and margins. Our streamlined business processes and online repricing solutions are designed to make it easy to do business with us. Our responsive and accessible Client Services team will serve as a single point of contact eliminating the time-intensive and costly administrative hassle of re-billing and follow-up on outstanding domestic and international accounts.
Through the combined efforts of our Provider Relations and Client Services teams, Hygeia Preferred Providers experience improved customer service designed to make it profitable and easy to work with Hygeia. Our Provider Relations team's primary objective is to deliver business solutions and fair contract terms that positively impact our medical partners' bottom lines. Our Client Service team serves a supporting Provider advocate role working actively on behalf of our Preferred Providers to expedite payments, clarify and resolve issues that occur with payer-clients.
Through the initiation of the industry's first full-page Provider advertising campaign by a PPO network, and our conference participation, Hygeia strengthens the perception of our Preferred Providers as world-class facilities in their respective specialties, and help to drive patient traffic.
Hygeia' rigorous qualification and due diligence process prior to contracting with a Payer ensures that our Preferred Providers work with a qualified portfolio of business customers and have a higher security of payment. The clear payment terms of our Payer contracts as well as our Managed Care compliance education program combine to reduce our Providers' risk of delinquent payments, write-offs or illegitimate discounts.
